At Santi Cortinas Pérez Physiotherapy, we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and believe we must be transparent about it.

Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter, “GDPR”) on the protection of natural persons with regard to the processing of personal data, and the free circulation of these data, and LAW 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, “LSSI”), Apartamentos Inside S.L.U. informs the user that, as the data controller, it will incorporate the personal data provided by users into an automated file. Our commitment begins by explaining the following to you:

Your data is collected to improve the user experience, based on your interests and needs.
We are transparent about the data we collect about you and why we collect it.
Our goal is to offer you the best possible experience. Therefore, when we use your personal information, we will always do so in compliance with the law, and when necessary, we will request your consent.
We understand that your data belongs to you. Therefore, if you decide not to authorize us to process it, you can request that we stop processing it.
Our priority is to guarantee your security and process your data in accordance with European regulations.
If you wish to obtain more information about the processing of your data, please consult the different sections of the privacy policy below:

Who is responsible for the processing of your personal data?

Identity: Apartamentos Inside S.L.U.
Registered office: Calle Molinos 18 bajo, 18009, Granada Spain
C.I.F: XXXXXXXX
E-mail: info@apartamentosinside.com
Apartamentos Inside S.L.U. has appointed a Data Protection Officer within his organization. If you have any questions regarding the processing of your personal data, you can contact him or her by email info@apartamentosinside.com

What personal data do we collect?
The personal data that users may provide, which will vary depending on their relationship with the company and their use of the website, includes:

Name, address, ID or CIF and date of birth.
Phone number and email address.
Location (web)
Payment and refund information or other banking information.
IP address, date and time you accessed our services, internet browser you use, and data about your device’s operating system.
Any other information or data you choose to share with us.

In some cases, completing the registration form is mandatory to access and enjoy certain services offered on the website. Furthermore, failure to provide the requested personal data or failure to accept this data protection policy will prevent you from subscribing, registering, or participating in any promotions that request personal data, if any.

Why and for what purpose do we process your data?

At Santi Cortinas Pérez Physiotherapy, we process the information provided to us by interested parties for the following purposes:

Manage the contracting and provision of our services.
Manage the sending of the information you request from us.
Develop commercial actions and maintain and manage the relationship with the user, as well as the management of the services offered through the website.
Develop and manage contests, sweepstakes, or other promotional activities that may be organized through the website.
In some cases, it will be necessary to provide information to the Authorities or third-party companies for audit purposes, as well as to handle personal data from invoices, contracts, and documents to respond to claims from clients or Public Administrations.

We inform you that the personal data obtained as a result of your registration as a user will be included in the Register of Processing Activities and Operations (RAT), which will be updated periodically in accordance with the provisions of the GDPR.

What is the legitimacy for processing your data?

The processing of your data may be based on the following legal bases:

Consent of the interested party for the contracting of services and products, for contact forms, information requests, or subscription to newsletters.
Existence of a commercial contractual relationship and/or provision of services.
Legitimate interest in processing our clients’ data for direct marketing purposes.
Compliance with legal obligations for fraud prevention, communication with public authorities, and third-party claims.

How long do we keep your data?

Data processing for the purposes described will continue for as long as necessary to fulfill the purpose for which it was collected (for example, for the duration of the business relationship), as well as to comply with any legal obligations arising from data processing.

To which recipients is your data communicated?

In some cases, and only when necessary to provide the service, Apartamentos Inside S.L.U. may provide user data to third parties. These third parties or external service providers with whom Apartamentos Inside S.L.U. works may use the data to provide the corresponding services; however, they will not use said information for their own purposes or transfer it to third parties.

Apartamentos Inside S.L.U. strives to ensure the security of personal data when it is transferred outside the company and ensures that third-party service providers respect confidentiality and have appropriate measures in place to protect personal data. These third parties are required to ensure that information is treated in accordance with data privacy regulations.
In some cases, the law may require disclosure of personal data to public bodies or other parties; only what is strictly necessary to comply with these legal obligations will be disclosed.

The personal data obtained may also be shared with other companies in the group, if any.

Where is your data stored?

Generally, data is stored within the EU. We ensure that data sent to third parties outside the EU offers a sufficient level of protection, either because they are considered safe countries or because they have Binding Corporate Rules (BCRs).

What rights do you have and how can you exercise them?

You can direct your communications and exercise your rights by sending a request to the following email address: info@apartamentosinside.com

Under the GDPR you can request:

Right of access: You can request information about the personal data we have about you.
Right to rectification: You can communicate any changes to your personal data.
Right to erasure and to be forgotten: You can request deletion after blocking your personal data.
Right to restriction of processing: This involves restricting the processing of personal data.
Right to object: You can withdraw your consent to data processing and object to further processing.
Right to data portability: In some cases, you can request a copy of your personal data in a structured, commonly used, and machine-readable format for transmission to another controller.
Right not to be subject to individualized decisions: You can request that decisions not be made based solely on automated processing, including profiling, that produces legal effects or significantly affects the data subject.

In some cases, your request may be denied if you request that data necessary for compliance with legal obligations be deleted.

Likewise, if you have any complaints about data processing, you can file a complaint with the data protection authority.

Who is responsible for the accuracy and veracity of the data provided?

The user is solely responsible for the truthfulness and accuracy of the data provided, exonerating Apartamentos Inside S.L.U. from any liability in this regard. Users guarantee and are responsible, in all cases, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and accurate information on the registration or subscription form.

Apartamentos Inside S.L.U. reserves the right to terminate contracted services with users if the information provided is false, incomplete, inaccurate, or outdated.

Apartamentos Inside S.L.U. is not responsible for the veracity of information not produced by it or for which another source is indicated, and therefore assumes no liability for any potential damages that may arise from the use of such information.

Apartamentos Inside S.L.U. reserves the right to update, modify, or delete the information contained on its web pages, and may even limit or deny access to said information. Apartamentos Inside S.L.U. is exonerated from liability for any damage or loss that the user may suffer as a result of errors, defects, or omissions in the information provided by Apartamentos Inside S.L.U., provided that it is obtained from sources other than its own.

Likewise, the user certifies that he or she is over 14 years of age and has the legal capacity necessary to provide consent for the processing of his or her personal data.

How do we treat the personal data of minors?

In principle, our services are not specifically directed at minors. However, in the event that any of our services are directed at minors under the age of fourteen, in accordance with Article 8 of the GDPR and Article 7 of Organic Law 3/2018, of December 5 (LOPDGDD), Apartamentos Inside S.L.U. will require the valid, free, unequivocal, specific, and informed consent of their legal guardians to process the minors’ personal data. In this case, the DNI (National Identity Document) or another form of identification of the person providing consent will be required.
In the case of minors over the age of fourteen, data processing may be carried out with the user’s consent, except in cases where the law requires the assistance of the holders of parental authority or guardianship.

What security measures do we apply to protect your personal data?

Apartamentos Inside S.L.U. has adopted the legally required levels of security for the protection of Personal Data and endeavors to implement any additional technical means and measures within its reach to prevent the loss, misuse, alteration, unauthorized access, and theft of the Personal Data provided to Apartamentos Inside S.L.U..
Apartamentos Inside S.L.U. is not liable for any hypothetical damages or losses that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns, or disconnections in the operational functioning of this electronic system, caused by reasons beyond the control of Apartamentos Inside S.L.U.; for delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, the Internet system, or other electronic systems; as well as for damages that may be caused by third parties through illegitimate interference beyond the control of Apartamentos Inside S.L.U.. However, the user must be aware that Internet security measures are not impregnable.

Links to other websites
The website https://www.apartamentosinside.com may contain links to other websites. By clicking on one of these links and accessing an external website, your visit will be subject to that website’s privacy policy, and Apartamentos Inside S.L.U. is not responsible for its privacy policy.

How do we use cookies?
The Apartamentos Inside S.L.U. website uses cookies to optimize and personalize your browsing experience. Cookies are physical information files stored on the user’s device. The information collected through cookies is used to facilitate user navigation on the website and optimize the browsing experience. The data collected through cookies may be shared with their creators, but under no circumstances will the information obtained be associated with personal data or data that can identify the user. However, if the user does not wish to have cookies installed on their hard drive, they can configure or reject them to prevent the installation of cookies that are not of interest to them. For more information, see our Cookie Policy.

Can the privacy policy be modified?
This privacy policy may be modified. We recommend that you review it periodically.

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